I must say, being back on WordPress is just like putting on your favourite jumper. It may not be pretty, but it’s warm and comforting.
The Squarespace adventure was a bit of a disaster. I have never known such unfiltered spam to be allowed through. At first I thought I was doing something wrong, missing some kind of obvious step but no. The commenting system over there just isn’t up to scratch.
Let’s start at the beginning.
- Discover Ugg boot spam on blog. Remove spam.
- Discover the page that actually lets you mark comments as spam as you remove them. Do that instead.
- Realise this marking as spam is making no difference as identical comments keep on coming in.
- Tweet Squarespace. They say they are aware of the problem and a new system is coming.
- Live with deleting comments every day.
- Realise that when you search for ‘ugg’ on the site, there are spam comments that do not show up in the comment tracking page.
- Delete all those.
- Live with deleting spam comments and checking for hidden spam comments too.
- Realise you can sign up for emails every time a new comment comes in, which should solve the hidden spam issue.
- Search for ugg and realise it hasn’t.
- Wake up and realise that Marc Jacobs has got in on the act and receive six emails in a row – all spam.
- Switch off comments on site.
- Give up Squarespace.
The conversation on Twitter went something like this:
Me: Have had to switch off comments on my site because @squarespace SUCKS.
Them: So sorry Christine, spam fixes are on the way, yes. We realize it’s a pressure point.
Me: I refuse to believe there isn’t even a tiny tweak you could’ve attempted to help ease the situation. It’s been 2 whole months.
Them: The project on the whole is an intensive process. We are looking into stopgap measures though.
Me: Ok. Sadly, my time is worth more than trawling through ugg boot comments every day, so it’ll probably be too late for me.
And so here I am. Back with my tail between my legs. I left WordPress because I was annoyed I couldn’t change the font. Now, having seen what’s on the other side, that seems ridiculous.
The rest of Squarespace is brilliant, the customisation, the options, the embedding, it’s all great. But I am left with a sour taste in my mouth, and just a tiny bit less respect for Leo.
Nevertheless, onwards and upwards. I will catch up all the old posts as soon as I get a minute. For now, we are back in business. And comments are on. Do your worst, Ugg, I know WordPress can handle it.